Our focus is complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation. Please read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase.

In case of dissatisfaction from our services, clients have the liberty to cancel their projects and request a refund from us. Our Policy for the cancellation and refund will be as follows:

Cancellation Policy

We at MKS INDIA follow a 5 Day return policy for products shopped from our website – www.hotelandhomefurnishing.com . We want you to be fully satisfied with every product you purchase from MKS INDIA. If, for whatever reason, you are not satisfied with your purchase, we will accept returns within 5 Day after purchase if the following conditions are met: All MKS INDIA products should be returned in an unmarked, unused condition with the original packaging and original bills. Any items that have been altered or repaired by an external repair service will not be accepted for a refund or exchange. If your order has already been shipped, we invite you to wait until it arrives and then you can cancel your order at by contacting our orders team to request its return by dropping an email to [email protected] with your order details. For seamless returns, kindly ensure the product is packed in the same way it was packed and sent to you. After inspection we will confirm whether the Products are in an acceptable condition or not. This confirmation will be sent to you within 5 working days after we receive the shipment. Upon confirmation, as per the Return Policy, we will issue a bank refund for that particular amount (excluding shipping & COD charges if applied).

MODE OF RETURN: In case of return/exchange customer has to arrange themselves at their own cost to ship the product back to us

You can cancel your order online within 2 hour and once the cancellation is approved we will refund the amount within 48 hours and the amount will reflect within 5 working days. Your entire order amount will be refunded via the refund method selected by you. In case the item you have ordered has been shipped but has not yet been delivered to you, you may still cancel the order online. Your refund will be processed once we receive the originally ordered item back from the courier. You can sign in to your account and cancel your order. An order cannot be cancelled once the item has been delivered to you.

Refund Policy

We will try our best to create the suitable design concepts for our clients.

Customer can initiate the refund request to us within 5 days, and once the refund is approved we will refund the amount within 48 hours and the amount will reflect within 5 working days. once the returned product is received by MKS INDIA. Your order amount will be refunded to you by your preferred refund method. For refund against cash on delivery order, user will need to fill a form that accepts bank account details to which the amount will be refunded. COD charges and taxes are non-refundable. The Management’s decision with regard to damaged/defective product and/or issuance of credit shall be final and binding. Further, the Management reserves the unilateral right to modify/alter the aforesaid conditions/policy without prior notice and the same shall be final and binding.